- What is personal information?
- What other information do we collect?
- What do we do with the information?
- What won't we do with the information?
- Is data stored in a secure way?
- Do we publish personal information on our website?
- What about external links?
- Can I access and correct my personal information?
Christchurch Institute of Business and Technology (CIBT), trading as UC International College (UCIC) is subject to the New Zealand Privacy Act 1993. CIBT is a wholly owned subsidiary of Navitas Limited, hereafter referred to as Navitas.
This Act gives people some control over the personal information they provide to an organisation and requires organisations to take reasonable steps to let them know the purposes for which it will be used.
What is personal information?
Personal information includes any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion. For further information visit the Office of the Privacy Commissioner website.
The types of personal information which Navitas collects may include an individual's name, phone number, email address, address, nationality, date of birth, and educational history. Due to the nature of the services provided by Navitas, some of the information we collect may be sensitive information, including details about an individual's race or ethnic background. It is not common practice for Navitas to collect information about an individual's medical history, religion, political opinion, sexual preference or criminal record, unless such information is required in order to process a student's application for admission, enrolment and education. Navitas will only collect sensitive information with an individual's consent.
Personal information may be collected by Navitas in a number of circumstances, including when an individual:
lodges an enquiry through Navitas's online enquiry service;
applies for admission to a Navitas facility;
registers or enrols for a class or course offered by Navitas;
attends a seminar; or
applies for employment with us.
We generally collect personal information directly from the individual concerned, although there may be occasions when information is collected from third parties, such as a family member who contacts us on the individual's behalf, from our contractors who supply services to us, through our partner institutions or from a publicly maintained record. If an individual does not provide the information requested by us, we may not be able to provide them with our services.
What other information do we collect?
When you look at the Navitas website, our computers record your visit and log the following anonymous information for statistical purposes:
the Internet Protocol address from which we receive the request
the date and time our server received the request
the pages, documents and files you requested
the address of the resource which provided the link followed, if any, to Navitas website
the type of browser and, in some cases, the operating system used
in some cases, data you send to our website from web forms (e.g. search terms).
Some sections of Navitas website use standard industry technologies, for example 'cookies', to make full use of the site.
What do we do with the information?
Navitas collects personal information for the primary purpose of providing our services to individuals. We may also collect personal information for purposes related or ancillary to the primary purpose of collection, including:
administering and managing the services we provide to prospective and current students, including admissions, enrolment, education, billing, maintaining our information technology systems, customer service and data storage;
marketing the services of Navitas and its related entities to prospective, current and past students;
hiring and managing employees and contractors;
planning, monitoring, evaluating and improving our services, including conducting market research and surveys and assessing customer satisfaction; and
otherwise communicating with you.
Navitas will only use and disclose personal information about you for the purposes stated above, where we have your consent to do so, or as otherwise required or authorised by law. For example, Navitas centres may need to share student information with partner institutions in the course of providing education classes on the institution's campuses.
By providing us with your personal information, you consent to us using your information to contact you on an ongoing basis in order to provide you with marketing information we think would be of interest to you, including by mail, email, SMS and telephone.
Navitas may retain other companies and contractors to provide services for us, including entities located outside New Zealand, who will need to have access to your personal information to perform their obligations. Navitas may also use a cloud-based service to store and process personal information. By providing us with your personal information, you consent to us disclosing your information to entities located outside New Zealand for these purposes, on the basis that we are not required to ensure that any overseas recipient complies with New Zealand privacy laws.
Only a limited number of staff has access to the anonymous information collected via the Navitas website. The information is collated for analysis. It is then evaluated and published in reports that show Navitas usage patterns and identify popular areas of the website. This helps us to improve and develop the website and its services.
For security reasons, Navitas uses software programs to monitor network traffic and identify unauthorised attempts to upload or change information, or otherwise cause damage.
What won't we do with the information?
Navitas will not disclose or externally publish personal information to third parties who are not related to Navitas, to allow them to direct market their products or services without the relevant individual's consent.
No attempt will be made to identify individual users of the Navitas website or their browsing activities except for in the unlikely event of an investigation or legal proceedings, or where otherwise permitted to do so under the New Zealand Privacy Act.
For example, Navitas will gather more extensive information than stated above in the following circumstances:
unauthorised attempts to access files other than those published on Navitas website
unauthorised tampering or interference with files published on Navitas website
unauthorised attempts by other websites to index the contents of Navitas website
attempts to intercept messages of other Navitas website users
communications which are defamatory, abusive, vilify individuals or groups or give rise to a suspicion that an offence is being committed
attempts to otherwise compromise the security of the Navitas web server, breach the laws of the Commonwealth or a state of New Zealand, or interfere with the use of the Navitas website by other users.
Is data stored in a secure way?
Navitas has security measures in place to protect against loss, misuse and alteration of information under our control, as required by law and generally accepted industry standards. However, no system is 100% secure and to the extent permitted by law, we exclude any liability in contract, tort or otherwise for any security breach.
Do we publish personal information on our website?
Navitas will only publish personal information on our website if it has been collected for this purpose with your knowledge and consent.
When giving such consent you should be aware that information published on our website is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that once the information is published on our website, Navitas will have no control over its subsequent use and disclosure.
Names and email addresses of Navitas staff appearing on our website are provided with their knowledge and consent.
Under no circumstances will Navitas sell or receive payment for licensing or disclosing your personal information.
What about external links?
This site contains links to other sites. Navitas is not responsible for the privacy practices or the content of such websites.
Can I access and correct my personal information?
You have the right to access your personal information held by Navitas on request, subject to limited exceptions in the New Zealand Privacy Act. We will deal with your request within a reasonable time. We may recover from you our reasonable cost of providing you with access.
Navitas will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, please contact Navitas' Privacy Contact Officer as follows:
UCIC at the University of Canterbury, 20 Kirkwood Avenue, Ilam, Christchurch 8140, New Zealand
Telephone: +64 3 260 4300
If you no longer wish to receive any communications, or want to be removed from any Navitas database, please contact the service identified on the relevant feature page, or Navitas's Privacy Contact Officer on the details set out above.